OpenEMM Technical Support Forum

maschoff wrote: ↑Tue Sep 01, 2020 11:38 am What happens if you switch back to an older backend version?

If change the backend version to lower one, the mail start generate the preview but with many errors within. Should I back the front end too?

Something is wrong with the backend installation. Please post the output of menu 1 of OpenEMMInstaller. Yes it is. OpenEMMBackend incomplete: once ================================ = OpenEMM Installer v20.04.003 = ================================ Root mode: On Host: OpenEmm License: OpenEMM (ID: 0) ...

Hi, If change the backend version to lower one, the mail start generate the preview but with many errors within. So I installed the new version of backend once angain. The once script not removed and stayed in the restart code. ================================ = OpenEMM Installer v20.04.003 = ======...

Hi, I also tried reinstall the current modules end found errors during backend install. Package contains application type 'backend' of version '20.04.000.181'. Your current version is '20.04.000.181'. This is the same version. Install anyway? (y/N, Blank => Cancel): > Y Download started [***********...

Hi, The output below. One interesting line once : incomplete (1 files remaining: /home/openemm/scripts/once/tag-install.sh) ================================ = OpenEMM Installer v20.04.003 = ================================ Root mode: On Host: OpenEmm License: OpenEMM (ID: 0) Runtime Version: 20.04.0...

Hello, Please help me to resolve the issue. I can't render any mail. Even that already was sent. All mail starts generated: Error in Dyn-tags! Error: Preview was empty The data not shows any tag with error. I've found the birt error with the new variable value url.intern = [to be defined], after loo...

Hi, Thank you! Content of the missing SQL update would be after invoking the SQL above I've received the: MariaDB [openemm]> CREATE INDEX wfrot$datecustrea$idx ON workflow_reaction_out_tbl (customer_id, reaction_id, step_date); ERROR 1061 (42000): Duplicate key name 'wfrot$datecustrea$idx' MariaDB [...

Hi, I also tried to wget the PDF generation from the terminal shell. Possible you can get some new information. wget "https://test.openemm.autostadt.vwg/mailingsend.do;jsessionid=8009D1FA909147D58CE36F04F3889D60?action=16&mailingID=158&previewFormat=1&previewSize=1&previewCustom...

Hi, Thank you! Fix SQL: DELETE FROM layout_tbl; Unfortunately, the layout_tbl is empty after the restart, as it was before the DELETE. MariaDB [openemm]> SELECT * FROM layout_tbl; Empty set (0,00 sec) UPD: reinstalled the OpenEmm backend and frontend from OpenEmm installer and the favicon error stil...

Hi, After updating to OpenEMM 2020 Beta 20.04.000.132. All seems to work fine but in the log, there are a lot of such string with the No layoutdata for favicon.ico. Request Attributes: IP: censored javax.servlet.forward.request_uri: /favicon.ico;jsessionid=8B37A74B26BD3F5968E5B7593379B9A3 javax.serv...

Hi, After updating to the new OpenEmm 2020 Beta there is the ERROR in System Info. Missing database version 19.07.420. Overal Status - ERROR DB Status - ERROR 19.07.420 is Missing 19.10.467 OK 20.01.008 OK 20.01.018 OK 20.01.023 OK 20.01.062 OK 20.01.225 OK 20.01.257 OK 20.01.300 OK 20.01.315 OK 20....

Hi, After updating to new OpenEmm 2020 BETA, the pdf problem arises again. But the Logfile was more informative. 2020-05-15 10:25:14,507: ERROR [http-nio-8080-exec-8] com.agnitas.emm.core.workflow.service.GenerationPDFService - Missing wkhtmltopdf tool at path: '/usr/bin/wkhtmltopdf' 2020-05-15 10:2...

Hi, I am using version 139 of Open Emm 2019. Tried to change template on mobile phone. While the source code window can be shown as full screen, there is no scroll available, so it's not possible to change the code that doesn't fit the windows. Footer etc. Tried both mobile version an look like pc. ...

Thank you for support!

maschoff wrote: ↑Tue Mar 03, 2020 6:40 pm Thanks for your feedback, We will check how to extend the docs to cover this issue.

If it possible to implement the free space indicator on the dashboard or before sending the large amount of mails or etc. to prevent disk full problem? Would be great)

Hi, I have initially about 7GB of the total disk space. After installing the system and all apps from manual and starting the mailing - the free space soon filled up and the mails start not generating. I'll rebooted the server and founded that the MySQL did not start, so only after some time I clean...