Search found 2280 matches

by maschoff
Tue Mar 03, 2020 12:06 pm
Forum: Using OpenEMM
Topic: Using campaign manager with AB Test
Replies: 5
Views: 1341

Re: Using campaign manager with AB Test

I see, the doc was a little bit premature. We will release the full feature with OpenEMM 20.04, coming next month.
by maschoff
Tue Mar 03, 2020 11:11 am
Forum: Using OpenEMM
Topic: Using campaign manager with AB Test
Replies: 5
Views: 1341

Re: Using campaign manager with AB Test

Which version of OpenEMM do you use?
by maschoff
Mon Mar 02, 2020 9:45 am
Forum: Installation & Upgrades
Topic: Reaching the System and sending configuration E-Mails
Replies: 8
Views: 2078

Re: Reaching the System and sending configuration E-Mails

That sounds fine. And after restart the status menu still tells you that OpenEMM is not running?
by maschoff
Mon Mar 02, 2020 9:15 am
Forum: Installation & Upgrades
Topic: Reaching the System and sending configuration E-Mails
Replies: 8
Views: 2078

Re: Reaching the System and sending configuration E-Mails

If the OpenEMM frontend is not running, you can not access it, obviously. Did you install Tomcat? What output is shown when you restart OpenEMM?
by maschoff
Sat Feb 22, 2020 7:09 pm
Forum: Bugs, bug fixes & releases
Topic: Empty PDF files OpenEmm 2019
Replies: 16
Views: 3651

Re: Empty PDF files OpenEmm 2019

With storage space you mean disk space? Did you get an error message indicating a lack of space? If so, what was the message and wehere did it appear? I might add this to the documentation.
by maschoff
Fri Feb 21, 2020 9:41 pm
Forum: Installation & Upgrades
Topic: Migrating the Opt-in / Opt-out data from 2015R3 to 2019?
Replies: 2
Views: 640

Re: Migrating the Opt-in / Opt-out data from 2015R3 to 2019?

I would use GUI export and import AND keep a copy of tables - customer_1_tbl (holding the recipient's data) - customer_1_binding_tbl (holding the recipient's subscription information) - mailinglist_tbl (mailing list info) of the old database - just in case to keep a copy of the original data in its ...
by maschoff
Fri Feb 21, 2020 1:56 pm
Forum: Installation & Upgrades
Topic: Reaching the System and sending configuration E-Mails
Replies: 8
Views: 2078

Re: Reaching the System and sending configuration E-Mails

Is the frontend up and running? What does the status menu of OpenEMMInstaller tell you?
by maschoff
Tue Feb 18, 2020 2:45 pm
Forum: Installation & Upgrades
Topic: Reaching the System and sending configuration E-Mails
Replies: 8
Views: 2078

Re: Reaching the System and sending configuration E-Mails

If you want to access the frontend of OpenEMM and you have not defined a port forwarding rule in your firewall, do not forget to attach port ":8080" to your URL.
by maschoff
Sat Feb 15, 2020 11:29 pm
Forum: Installation & Upgrades
Topic: Installation OpenEMM Windows VM
Replies: 10
Views: 1125

Re: Installation OpenEMM Windows VM

If your computer is a server, connected to the Internet with a static IP address, it will work.
by maschoff
Wed Feb 12, 2020 10:12 pm
Forum: Installation & Upgrades
Topic: Setting Webservices User Account for Openemm 2019
Replies: 2
Views: 494

Re: Setting Webservices User Account for Openemm 2019

You can define webservice users in the GUI of EMM now.
by maschoff
Thu Feb 06, 2020 8:13 am
Forum: Using OpenEMM
Topic: Logged out after saving mailing
Replies: 2
Views: 1435

Re: Logged out after saving mailing

Looks like you are using different IP addresses in the same session. To prevent session hijacking, OpenEMM ends your session. You can enter your "safe" IP addresses in table sessionhijackingprevention_tbl in column IP, so that they are ignored in the future.
by maschoff
Mon Feb 03, 2020 1:35 pm
Forum: Bugs, bug fixes & releases
Topic: Stats shows only PC users OpenEmm 2019
Replies: 2
Views: 539

Re: Stats shows only PC users OpenEmm 2019

I can confirm this bug (handle: O-409), we will fix it. But it is a bigger issue, since we offer end user device tracking only in our commercial version right now and we need this information to decide on the device class.
by maschoff
Mon Feb 03, 2020 1:33 pm
Forum: Bugs, bug fixes & releases
Topic: Empty PDF files OpenEmm 2019
Replies: 16
Views: 3651

Re: Empty PDF files OpenEmm 2019

Hm, I tried it and it just worked fine for me. Is your log taken from catalina.out?
by maschoff
Sun Feb 02, 2020 6:42 pm
Forum: Bugs, bug fixes & releases
Topic: Empty PDF files OpenEmm 2019
Replies: 16
Views: 3651

Re: Empty PDF files OpenEmm 2019

Please describe what you did in the EMM GUI to produce this error.