Search found 31 matches

by cdambrosio
Thu Dec 03, 2020 12:46 pm
Forum: Using OpenEMM
Topic: Error gatherq: queuename too long, 21 max characters
Replies: 7
Views: 2252

Re: Error gatherq: queuename too long, 21 max characters

Hi Martin,
I've downloaded and installed the backend ver. 20.10.000.102, I'll let you know as soon as possible.

Thank you!

Regards,

Carlo
by cdambrosio
Thu Dec 03, 2020 10:36 am
Forum: Using OpenEMM
Topic: Error gatherq: queuename too long, 21 max characters
Replies: 7
Views: 2252

Re: Error gatherq: queuename too long, 21 max characters

Thank you Martin!

Is it possible to apply a temporary workaround?

Regards,

Carlo
by cdambrosio
Thu Dec 03, 2020 7:18 am
Forum: Using OpenEMM
Topic: Error gatherq: queuename too long, 21 max characters
Replies: 7
Views: 2252

Re: Error gatherq: queuename too long, 21 max characters

Hi Martin, I use sendmail 8.15.2, because with Postfix and smarthost the system didn't process delivery reports and bounces.

Thank you.

Regards,

Carlo
by cdambrosio
Wed Dec 02, 2020 10:03 pm
Forum: Installation & Upgrades
Topic: Bounces not processed anymore after upgrading to version 20.10
Replies: 6
Views: 684

Re: Bounces not processed anymore after upgrading to version 20.10

Thank you very much Marcel, I'll update as soon as possibile!

Regards,

Carlo
by cdambrosio
Wed Dec 02, 2020 9:52 pm
Forum: Using OpenEMM
Topic: Error gatherq: queuename too long, 21 max characters
Replies: 7
Views: 2252

Re: Error gatherq: queuename too long, 21 max characters

Hi all, any suggestion about this problem?

If I delete the queue file and restart the server, the problem disappears for some days and then it happens again.

Thank you.

Regards,

Carlo
by cdambrosio
Fri Nov 27, 2020 10:35 am
Forum: Installation & Upgrades
Topic: Bounces not processed anymore after upgrading to version 20.10
Replies: 6
Views: 684

Re: Bounces not processed anymore after upgrading to version 20.10

Hi Martin,
version 20.10.000.085.

Thank you.

Regards,

Carlo
by cdambrosio
Thu Nov 26, 2020 10:44 pm
Forum: Installation & Upgrades
Topic: Bounces not processed anymore after upgrading to version 20.10
Replies: 6
Views: 684

Bounces not processed anymore after upgrading to version 20.10

Hi all, I have a problem after upgrading to version 20.10 (from version 20.04), the bounces aren't processed anymore. I found a lot of errors in bavd3.log just like the one below: WARNING/bavd3: UID(version=3, licence_id=0, company_id=0, mailing_id=4, customer_id=0, url_id=0, bit_option=0, prefix=No...
by cdambrosio
Tue Nov 24, 2020 9:53 pm
Forum: Using OpenEMM
Topic: managing profile fields
Replies: 7
Views: 3490

Re: managing profile fields

Solved, I raised the value of the field maxFields in the company_info_tbl.

Thank you.

Regards,

Carlo
by cdambrosio
Tue Nov 24, 2020 9:40 pm
Forum: Using OpenEMM
Topic: managing profile fields
Replies: 7
Views: 3490

Re: managing profile fields

Hi Martin, I have the same problem in frontend version 20.04.000.200: the default value of the max_fields field in company_tbl is zero, but even if I update it to a value of 50 or greater, I always have the error: "The maximum number of permitted profile fields has been reached. You cannot crea...
by cdambrosio
Tue Nov 24, 2020 9:00 pm
Forum: Using OpenEMM
Topic: Error gatherq: queuename too long, 21 max characters
Replies: 7
Views: 2252

Error gatherq: queuename too long, 21 max characters

Hi all, I have a problem sending Admin and Test emails. The error in /var/log/maillog is: gatherq: qf3031d7Tf56300000001 too long, 21 max characters I found the queue file qf3031d7Tf56300000001 in the folder /home/openemm/var/spool/ADMIN0 and its length is 21 characters. How can I solve this problem...
by cdambrosio
Tue Nov 24, 2020 8:53 pm
Forum: Using OpenEMM
Topic: HTTP trackable links don't work in HTTPS environment
Replies: 3
Views: 1815

Re: HTTP trackable links don't work in HTTPS environment

Good evening Martin,
unfortunately some websites that we usually link are available only in HTTP, without any redirect.

Thank you for the advice however.

Regards,

Carlo
by cdambrosio
Sun Nov 22, 2020 12:47 pm
Forum: Using OpenEMM
Topic: HTTP trackable links don't work in HTTPS environment
Replies: 3
Views: 1815

Re: HTTP trackable links don't work in HTTPS environment

Solved! The SSL Profile of our load balancer was set to modify all the redirects replacing the http protocol with the https protocol. Our load balancer is a Netscaler, the option is into "SSL Profiles"/[profile name]/"SSL Redirects" and has to be set to "DISABLED". Rega...
by cdambrosio
Wed Nov 18, 2020 11:42 pm
Forum: Using OpenEMM
Topic: HTTP trackable links don't work in HTTPS environment
Replies: 3
Views: 1815

HTTP trackable links don't work in HTTPS environment

Hi all, I have a problem with trackable links. My OpenEMM system is exposed by a https url (ex. https://my.openemm.com ). All is working fine, but when I insert a http link into a mailing (ex. http://my.destination.com ) , the final redirect doesn't work, because the final url has a wrong schema, ht...
by cdambrosio
Tue Nov 17, 2020 9:15 am
Forum: Bounce Management
Topic: Bounce management with postfix relay host
Replies: 13
Views: 6191

Re: Bounce management with postfix relay host

Hi Martin, just an update. I've replaced postfix with sendmail and now OpenEMM correctly processes the success DSN. To allow sendmail to request DSN, I had to make this replacements (in addition to the change suggested by UD): /home/openemm/bin/mta.sh --> row 76 - replace "-NNEVER" con &qu...