Search found 33 matches

by aso
Wed Mar 13, 2024 1:00 pm
Forum: Installation & Upgrades
Topic: Faulty runtime editions ... 23.10.000.150 / 23.10.000.167
Replies: 4
Views: 195

Re: Faulty runtime editions ... 23.10.000.150 / 23.10.000.167

Hello,

The problem with that ...-git subdirectory was fixed in the now available files.
by aso
Mon Jan 15, 2024 9:16 am
Forum: Bugs, bug fixes & releases
Topic: First GA version of OpenEMM 23.10 available
Replies: 5
Views: 616

Re: First GA version of OpenEMM 23.10 available

Can you provide a screenshot of the question screen, asking for WKHMTL?
Because I rather think it is asking for a proper installation of JAVA and Apache Tomcat.
by aso
Tue Dec 19, 2023 11:03 am
Forum: Bugs, bug fixes & releases
Topic: runtime 23.10.000.128 error - Permission denied in /openemm/var
Replies: 3
Views: 4736

Re: runtime 23.10.000.128 error - Permission denied in /openemm/var

Thank you for the error message.
This happens when the OS root user starts the initial installation of OpenEMM.
The /home/openemm/var/log will be created for openemm:openemm but the iterim directory /home/openemm/var is still created for root:root

Fixed in
OpenEMM 23.10.000.136
by aso
Fri Dec 15, 2023 11:39 am
Forum: Bugs, bug fixes & releases
Topic: runtime 23.10.000.131 fails to create the database
Replies: 2
Views: 5001

Re: runtime 23.10.000.131 fails to create the database

You are using MariaDB version "10.3.39". EMM DB update file "emm-mariadb-update-23.07.097-basic.sql" changes some db column names for later deletion like: ALTER TABLE customer_field_tbl RENAME COLUMN default_value TO bk_default_value; MariaDB changed its syntax for column renamin...
by aso
Tue Nov 28, 2023 5:17 pm
Forum: Installation & Upgrades
Topic: Installation OpenSuSE Tumbleweed - 23.04 Problems
Replies: 14
Views: 28152

Re: Installation OpenSuSE Tumbleweed - 23.04 Problems

There is a Problem in OpenEMM Runtime package with detecting the available OpenEMM tables in the database. It says there are tables where there are none. This problem will be fixed in OpenEMM Runtime 23.10.000.216+ (and later) It is available for tests at: openemm-runtime-23.04.000.217.tar.gz https:...
by aso
Wed Mar 08, 2023 11:50 am
Forum: Installation & Upgrades
Topic: Runtime 22.10.014 gives KeyError: 'openemm'
Replies: 11
Views: 6788

Re: Runtime 22.10.014 gives KeyError: 'openemm'

Problem is, that your system is missing the entry "openemm" in your dbcfg file which was generated initially. To solve this you may change the name in dbcfg from "emm:" to "openemm:". Alternativly you can wait for the following versions where the OMT will be fixed to co...
by aso
Tue Mar 07, 2023 4:28 pm
Forum: Installation & Upgrades
Topic: Runtime 22.10.014 gives KeyError: 'openemm'
Replies: 11
Views: 6788

Re: Runtime 22.10.014 gives KeyError: 'openemm'

Could you please start OMT in debug modus and tell me what is the response?
Use command:
OMT.sh -debug
by aso
Tue Jan 31, 2023 12:59 pm
Forum: Bugs, bug fixes & releases
Topic: OMT.sh did not run after upgrading to 22.10 [solved]
Replies: 5
Views: 5040

Re: OMT.sh did not run after upgrading to 22.10

This is some new upcoming license limitation in the EMM. To let OpenEMM work with this problem please edit your file "openemm.emm.license.xml" in "/home/openemm/webapps/emm/WEB-INF/classes" and add the line with "maximumNumberOfGuiAdmins", so it should look like: ... <m...
by aso
Tue Oct 11, 2022 1:27 pm
Forum: Installation & Upgrades
Topic: emm.sh from Runtime 22.04.008 breaks TOMCAT NATIVE / SSL
Replies: 3
Views: 3194

Re: emm.sh from Runtime 22.04.008 breaks TOMCAT NATIVE / SSL

Thank you for that info.
I will fix this missing property value (TOMCAT_NATIVE in setenv.sh) for future releases of OpenEMM.
by aso
Thu Mar 03, 2022 4:52 pm
Forum: Installation & Upgrades
Topic: Errornous jobs after upgrade to 21.04
Replies: 14
Views: 11922

Re: Errornous jobs after upgrade to 21.04

Please have a look in your db table "config_tbl". There should be an entry like (legacy, allowed for EMM version <= 21.04): class, name, value 'system', '<your hostname>.IsActive', 1 or an entry like (simplified in new version, allowed for EMM version >= 21.04): class, name, value, hostnam...
by aso
Wed Mar 02, 2022 1:58 pm
Forum: Installation & Upgrades
Topic: Jobqueue Status ERROR (Overall Status ERROR) - after Upgrade 21.04 to 21.10.000.108
Replies: 5
Views: 4230

Re: Jobqueue Status ERROR (Overall Status ERROR) - after Upgrade 21.04 to 21.10.000.108

Please have a look in your db table "config_tbl". There should be an entry like: class, name, value, hostname jobqueue, execute, 1, null The meaning of this is, that your OpenEMM Server, no matter what is his hostname, is allowed to execute the jobqueue jobs (batchjobs). In former versions...
by aso
Thu Jul 08, 2021 9:00 am
Forum: Bugs, bug fixes & releases
Topic: Solved: Preview image not updated
Replies: 10
Views: 9543

Re: Preview image not updated

Please make two things to find the reason for the problem of not refreshing thumbnail pictures of your mailings: 1) Check the installationpath of wkhtmltox: Use os command "> which wkhtmltoimage" Right now it seems you configured "/usr/bin/wkhtmltoimage" in your OpenEMM. Ist this...
by aso
Fri Mar 26, 2021 10:36 am
Forum: Installation & Upgrades
Topic: Update Error OpenEMM 20.10.000.102 -> 20.10.000.126
Replies: 2
Views: 3857

Re: Update Error OpenEMM 20.10.000.102 -> 20.10.000.126

You are completely right. There is no "cust_ban_tbl" in OpenEMM. We fixed it in Version 20.10.000.148, which is available right now. The changes are made to address the problem of MySQL and MariaDB in general, that there is no difference in varchars with Umlaut and special characters. &quo...
by aso
Mon Mar 08, 2021 5:08 pm
Forum: Installation & Upgrades
Topic: Websevices crashing after upgrade to OpenEMM Version: 19.10.000.169
Replies: 20
Views: 23315

Re: Websevices crashing after upgrade to OpenEMM Version: 19.10.000.169

What version of MySQL do you use?

Seems like your database does not support the syntax:
ALTER TABLE prevent_table_drop DROP KEY IF EXISTS lock$cust_ban_tbl;

If so, just execute the statements of this script "one by one" manually"