Search found 6 matches

by support.5ringsit
Tue Mar 10, 2015 12:49 pm
Forum: Using OpenEMM
Topic: track users who click unsubscribe for these mailing lists
Replies: 1
Views: 3055

track users who click unsubscribe for these mailing lists

In OpenEMM how can we track who is clicking unsubscribe when mailings get sent out? As we keep getting calls/messages from people who are clicking unsubscribe.

We send out using two mailing lists one for the UK and one for ROW

Any help with this would be greatly appreciated.

Thanks
by support.5ringsit
Fri Sep 06, 2013 2:03 pm
Forum: Bugs, bug fixes & releases
Topic: Import recipients .CSV file takes much longer than usual
Replies: 0
Views: 7462

Import recipients .CSV file takes much longer than usual

Hello, I wonder if anyone can help us. One of our customers using OpenEMM has flagged a possible issue to us. When they come to import their recipients CSV file the import takes a couple of hours but used to only take 30 minutes to import - Also the first time they try to do the import it seems to a...
by support.5ringsit
Fri Jun 21, 2013 11:58 am
Forum: Using OpenEMM
Topic: Last 1000 emails not being sent
Replies: 2
Views: 3735

Re: Last 1000 emails not being sent

Customer has sent another mailing and this time exactly 2000 emails were not sent.
by support.5ringsit
Thu Jun 20, 2013 9:13 am
Forum: Using OpenEMM
Topic: Last 1000 emails not being sent
Replies: 2
Views: 3735

Re: Last 1000 emails not being sent

Anyone have any ideas?
by support.5ringsit
Mon Jun 17, 2013 8:11 am
Forum: Using OpenEMM
Topic: Last 1000 emails not being sent
Replies: 2
Views: 3735

Last 1000 emails not being sent

Is there a way of extracting a list of email addresses a mailing was definitely sent to?
Reason I ask is that out of a mailing of 44704, the send mail tab shows 43704 were delivered.
I'm unsure of how to find that missing 1000 or how to explain it.
by support.5ringsit
Tue Apr 16, 2013 10:19 am
Forum: Installation & Upgrades
Topic: Windows instructions for set up of delay bounces
Replies: 1
Views: 3263

Windows instructions for set up of delay bounces

Is there, or has anyone, had to follow the below FAQ on windows:
http://www.openemm.org/faq/questions/28 ... bounces%3F

If so, do you have a 'translation'?