Search found 152 matches

by ud
Mon Jan 18, 2021 2:01 pm
Forum: Installation & Upgrades
Topic: Problem with email scheduling
Replies: 16
Views: 526

Re: Problem with email scheduling

The messages of type DEBUG (and INFO) are just reported a normal behaviour and can be ignored at this point. These directories are purely optional as the configuration file mention in the DEBUG message as well (this belongs all to the plugin interface and is not used in a plain installation). The er...
by ud
Mon Jan 18, 2021 10:02 am
Forum: Installation & Upgrades
Topic: Problem with email scheduling
Replies: 16
Views: 526

Re: Problem with email scheduling

246521 write(4, "[14.01.2021 16:16:34] 246521 CRITICAL/log: ModuleNotFoundError: No module named 'aiohttp_xmlrpc'\n", 98) = 98 The module aiohttp_xmlrpc is missing, Please install this using "pip install aiohttp_xmlrpc". Even when started with "-v" there had been no ou...
by ud
Mon Jan 18, 2021 8:21 am
Forum: Installation & Upgrades
Topic: Problem with email scheduling
Replies: 16
Views: 526

Re: Problem with email scheduling

IMHO the last lines should be more informative. Could you copy the last lines (or, if possible, just paste the whole file) in a comment?

-- ud
by ud
Thu Jan 14, 2021 10:07 am
Forum: Installation & Upgrades
Topic: Problem with email scheduling
Replies: 16
Views: 526

Re: Problem with email scheduling

You got no output at all? As you don't have to stop the process, I assume you got immediately the shell prompt after issuing the commands? That behavior is quite strange. Can you try this (if not yet install, install strace via "yum install strace"): source scripts/config.sh py3required st...
by ud
Thu Jan 14, 2021 7:33 am
Forum: Installation & Upgrades
Topic: Problem with email scheduling
Replies: 16
Views: 526

Re: Problem with email scheduling

Hello, to narrow down the problem let's try to start one process, that is not running, by hand using these commands directly after logging in as user "openemm" (or after "su - openemm"): source scripts/config.sh py3required ./scripts/update3.py -v account mailtrack bounce deliver...
by ud
Mon Nov 16, 2020 10:48 am
Forum: Bounce Management
Topic: Bounce management with postfix relay host
Replies: 13
Views: 4240

Re: Bounce management with postfix relay host

You can enable the status notification of sendmail by editing the file $HOME/scripts/config.sh and extend the environment variable SYSTEM_CONFIG near the top of the file. The content of the variable has to be valid JSON, so be careful when modifying it. The default version should look like this: exp...
by ud
Thu Aug 27, 2020 12:52 pm
Forum: Installation & Upgrades
Topic: [solved] python3 defunct processes with version 20.04
Replies: 18
Views: 1184

Re: python3 defunct processes with version 20.04

Hello,

which operation system in which version are you using, please?

-- ud
by ud
Wed Aug 26, 2020 2:03 pm
Forum: Installation & Upgrades
Topic: [solved] python3 defunct processes with version 20.04
Replies: 18
Views: 1184

Re: python3 defunct processes with version 20.04

Could you please login as user openemm (on the server itself) and execute this command and paste the result as an answer?

ldd bin/xmlback

-- ud
by ud
Mon Aug 24, 2020 7:40 am
Forum: Bugs, bug fixes & releases
Topic: 20.04: Various problems with python scripts
Replies: 2
Views: 188

Re: 20.04: Various problems with python scripts

Hello svewap, thank you for the bug report. First, the python programs are generally designed to run in background and, in general, do not write any output to stdout (if not invoked explicit with verbose mode on.) They are writing the information to logfiles which can be found in /home/openemm/var/l...
by ud
Mon Aug 10, 2020 2:29 pm
Forum: Installation & Upgrades
Topic: [solved] python3 defunct processes with version 20.04
Replies: 18
Views: 1184

Re: python3 defunct processes with version 20.04

Hello Robert, unfortunately you encountered a bug and there is sadly no simple work around. We will fix the bug and provide an updated OpenEMM version. Thank you for reporting the bug and sorry for the trouble! To keep the system running, you can at least restart the trigger process (as user openemm...
by ud
Tue Jun 16, 2020 6:58 am
Forum: Installation & Upgrades
Topic: Installation of 20.04 from source
Replies: 2
Views: 411

Re: Installation of 20.04 from source

Hello, since I build the binaries on one system for different target system, I'm using the static libraries of openssl as they differ on the target systems. Sadly, it looks like there are no (more) static libraries provided in centos 8, so as a quick fix you can edit src/c/xmlback/Makefile and remov...
by ud
Mon May 09, 2016 7:55 am
Forum: Bounce Management
Topic: Bounce processing
Replies: 5
Views: 6461

Re: Bounce processing

This case is handled special. As bavd.py is unable to find the DSN for the bounce, but has a rule to mark this as a hardbounce, this is considered as an internal recognized hard bounce and is not written to bounce_tbl. You can edit update.py to write an entry to bounce table by changing line 342: el...
by ud
Thu Jan 28, 2016 8:21 am
Forum: Installation & Upgrades
Topic: OpenEMM 2013 on Windows Server 2012 R2
Replies: 9
Views: 15757

Re: OpenEMM 2013 on Windows Server 2012 R2

To your problem: Apparently, it doesn't respond to incoming SMTP requests so all messages are dropped. The process to handle incoming mail is semu.py which is the process using port 25. What do you mean exactly by "dropped"? Is the message accepted, but not processed? Or can't the message ...
by ud
Fri Dec 18, 2015 11:08 am
Forum: Using OpenEMM
Topic: Mailings are generated but won't go out
Replies: 5
Views: 7059

Re: Mailings are generated but won't go out

If the log file is completely empty and the hard disk is not full, then I have no more ideas to fix the issue without having access to the system, sorry.

-- ud
by ud
Fri Dec 18, 2015 10:51 am
Forum: Using OpenEMM
Topic: Mailings are generated but won't go out
Replies: 5
Views: 7059

Re: Mailings are generated but won't go out

And there is no further information in the sendmail log file?

-- ud