OpenEMM Technical Support Forum

Very cool, thanks for sharing after my post yesterday. I have used OpenEMM for many years, fantastic stuff! I'm finally moving to EMM Xpress and letting Agnitas take care of the backend so I can concentrate on how to leverage it for the many products on my site www.carguygarage.com

Thank you. I think it may be time for me to upgrade to EMM Xpress though.

Sadly I tried the OpenEMM install manual for a new install on Almalinux 9 and didn't get very far before I was stuck.

First you'll want to make sure sendmail can send with the DKIM signing without OpenEMM These links may help - https://clients.javapipe.com/knowledgebase/132/How-to-Test-Sendmail-From-Command-Line-on-Linux.html https://www.stevejenkins.com/blog/2011/08/installing-opendkim-rpm-via-yum-with-postfix-or-...

That didn't work. So I wrote a perl script that exports a file that I import back into openemm as bounces. I guess I could have the perl update the db directly, if I have some time I'll play with that.

Thanks, I had:

From: complaints.*

but I'll add that line too and see what happens.

Thanks for the info, there are no files with those names. It's very odd because the format of the emails is the same, just different email addresses. For example I'm seeing it with Yahoo feedback loop emails. All the feedback loop emails from Amazon SES are from: complaints@us-west-2.email-abuse.ama...

I am still seeing the same problem even with much more power on the hosting machine. Some of the emails are getting properly filtered by bav.rule and set to bounce, others that have the exact same format are not. Very odd.

The filters in bav.rule seem to get skipped sometimes. With the Amazon SES set up, when a feedback loop is sent (so the user clicked "Spam" in say yahoo/hotmail/aol/whatever) Amazon sends an email from a complaint address back to the sending address of the email. You must remove that perso...

I'm running OpenEMM on a cloud server. After a few mailings I'm coming to the conclusion that bounces don't always get filtered, and I think it's because I'm running the processor at 100% when the mailing is sent out. My guess is that there's a time limit on the code that runs the bounce filter, and...

Great, glad to be of help

Oh, I should add, it's best to include the email address you're sending to in the actual email (at least the text format) so that when AOL/Comcast/etc send back the bounce it's in the email and can filter it out. Some ISP's remove the email address from the To: line and then you're stuck hunting in ...

Found out a few things -- First, this line needs to be removed from bav.rule: ^Action: failed There are a lot of spam filters that respond with that line, and there's nothing wrong with the email address. Not sure why that's in bav.rule but I'd suggest deleting it. And secondly, I got the Amazon SES...

I've got Amazon SES set up and working with OpenEMM. My problem is that Amazon SES sends some complaint response/feedback loop emails with no text in the body that I can match in the bav.rule file. The only thing it always matches is the email address it is sent from. Is there a way to set a hard bo...

You would set up an "Action" to unsubscribe and part of the action would be to add a step for "Send action based mailing"