Password Expiration

renasankarunakaran · Post by **renasankarunakaran** » Tue Nov 09, 2021 11:22 am

I can't login to OpenEMM cause password is expired. Following failure appears:

"Your password is no longer valid since 10/7/2020.
You did not change your password although it was expired. For security reasons your account was disabled. Please contact support."

How can i log back in? Where can i deactivate the setting?

Post by **maschoff** » Sat Nov 13, 2021 10:18 am

You can use OMT to set a new password for User emm-master.

renasankarunakaran · Post by **renasankarunakaran** » Mon Nov 15, 2021 10:00 am

What means OMT? Can you please send a instruction?

Post by **maschoff** » Mon Nov 15, 2021 11:52 am

Pleas search the Install & Admin Guide for terms "OMT" and "password".

renasankarunakaran · Post by **renasankarunakaran** » Mon Dec 06, 2021 11:05 am

In the Install & Admin Guide 2020 i can't find any word with OMT or how can I set new password for emm-master.

Pls help me.

Thanks in advance.

Post by **maschoff** » Mon Dec 06, 2021 11:59 am

Have a look at Install & Admin Guide 2021. If your OMT (OpenEMM Maintenance Tool) ist too old, update it to a version 21.04 or later.

renasankarunakaran · Post by **renasankarunakaran** » Mon Dec 06, 2021 2:18 pm

We have the version 20.04 installed. Is there also a workaround?

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