OpenEMM Support

[filipo66]

I have a problen with images.
I upload to the server all the images than i want for my template; but i can't use (i don't know how), i apply the tag [agnIMAGE name = ""] and i call the image writing the name and nothing.
I dont know wath to do, please help me!!!

The version of the openemm is the 5.0.0

[Nse]

Hi,

How do you use the tag exactly?

I opened an imagetag (<img>) and filled it that way src="[agnIMAGE name="test.gif"]" and it works.

[Payam]

I have a Problem with images, too.

I want to send Mails in Offline-HTML. I upload the images with the "pictures components"-field.
I want to use the AGNITAS tag, like this:

<tr>
<td valign="top" align="left"><img src="[agnIMAGE name="header.jpg"]" /></td>
</tr>

The name of the picture is absolutely correct. No mistaktes in spelling. But it doesn't work. I tried it in different ways:

<tr>
<td valign="top" align="left">[agnIMAGE name="header.jpg"]</td>
</tr>


<tr>
<td valign="top" align="left"><img src=[agnIMAGE name="header.jpg"] /></td>
</tr>

but no result.
What is the mistake?

Thank you

[olivier.r]

Hello, I've got the same problem in 5.02 version
I type :

<img src="[agnIMAGE name="mon_image.gif"]">

When I edit source I've got :

<img src="">

Can you Help me, please ?

[Hofmann M.]

Hello @ all,

I read this post and tested it on my new 5.0.2 system
Usually I build Newsletters with complete (opposed to relative) weblinks for the pictures.

Example: http://www.domain.com/folder/picture.jpg

Now I tested the version for OpenEMM, including pictures in the system.
I'll list all steps i did:

1. Upload a picture in "pictures components", I look here for the correct spelling of the name. In my case: header.jpg

2. To include the picture in the newsletter I use the img-tag:
<img src="[agnIMAGE name="header.jpg"]" border="0">

3. I look at the preview and it works.

4. I send a admin-mail .... and it looks well in Outlook and Thunderbird Client

BUT I have an idea why you don't see your pictures:
Be sure there is a admin or test-user on the mailinglist.
If there are non of both, the picture wasn't shown at my first try.

Greetings
Markus

[rk]

Got the same problem....

I don't use the redirection to port 80 on my openemm installation. As I see, openemm rewrites the agnIMAGE tag to something like "http://hostname/image?ci=1&mi=4&name=image.gif"

But I need this on port 8081... so that's the reason, my images doesn't appear.



any suggestions in solving this?

[rk]

no answer? no idea?

[kevin]

Try changing the rdir_domain field of the company_tbl to http://hostname:8081.

[rk]

that's it!
damn... I forgot this config option.
thanks!

[mkalen]

BUT I have an idea why you don't see your pictures:
Be sure there is a admin or test-user on the mailinglist.
If there are non of both, the picture wasn't shown at my first try.

Thank you for this tip, that helped me out with version 5.5.1 as well. All I had to do was add a test user to the mailinglist and after this the images started appearing in the preview.

Could the OpenEMM team maybe review the manual and clearly state this fact or better yet build in a warning in the preview mode?

[maschoff]

Good idea, we will add a note to the user manual. Thanks!

[brokenartist]

I am having this issue. My images do not show up in my emails. When I try to view the image I get a 404 error page and the link looks like this.

http://myIPaddress:8080/myIPaddress:8080/image?ci=1&mi=5&name=tat.jpg

I am using an IP address instead of a domain, should I use a domain name instead? Any thoughts or suggestions would be great. Thank you in advance.

[roger]

I am having this issue. My images do not show up in my emails. When I try to view the image I get a 404 error page and the link looks like this.

http://myIPaddress:8080/myIPaddress:8080/image?ci=1&mi=5&name=tat.jpg

I am using an IP address instead of a domain, should I use a domain name instead? Any thoughts or suggestions would be great. Thank you in advance.

The first thing to check is that the url works if you use it in a browser running on the same machine as you are running openEMM.

If it does display the image correctly then look at

1) The FW settings on the openEMM
2) Check that the remote machine can connect using port 8080.

Also on the openEMM system try

http://localhost:8080/localhost:8080/im ... me=tat.jpg

If this works then again look at the local firewall as it could again be blocking the network interface.