OpenEMM Support

[Andi28]

Hi there,

I'm a newbie to OpenEMM, but I like the system very much.

I have a really courious bounce problem with the freemail providers web.de and gmx. The gmx- and web.de-addresses on my mailing-list don't get the newsletter. Addressee with freemail provider adresses (like gmail, ...) recieves the newsletter without problems.

Has anybody an idea what i can do? Has anybody the same problem?

Thanks a lot.

Best,
Andi

[pheelix]

do you send the emails from a server with a fqdn ? many or almost every emailserver accepts emails only from servers using a fqdn because most spammers use servers with only an ip and not a domain name.

[Andi28]

Hi Phelix,

thanks a lot for your quick response.

No, i think the fqdn is not the problem. There is a fqdn, but i'm using a subdomain. Do you think this may cause problems?

Has anybody an idea where i can see the reason for the bounce?

Best
Andi

[pheelix]

In the logfiles of the mailserver?

[Andi28]

Unfortunately not, there is no information about the bounces.

In the bounce table of the database there are some entries.

In the field detail are the following codes: 500, 511, 512

In the field dsn the codes: 571, 512, 500.

Don't know what this codes mean? Is there somewhere a decoding?

Best,
Andi

[pheelix]

dns:
571 - MAIL REFUSED - Reverse DNS failed ?

don't know these errorcodes

[Andi28]

Mhh... Don't know, too. Couldn't find some information in the wiki or somewhere else...

[nick]

A list of SMTP error codes can be found at:

http://www.maxprog.com/site/support/us/ ... codes.html

and doubtless many other places. There's also RFC 821's big brother:

http://www.faqs.org/rfcs/rfc2821.html

which explains how all mailers must operate. This may be more than you wanted to know.

[sunnyday5667]

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