OpenEMM Support

[ptandler]

Hi, we are just trying to get out our first mailing after upgrading to 6.0. I noticed a very strange behaviour of the trackable links: some URLs are not listed at all (and not converted to r.html...). This changes randomly, especially after making some changes to the content.

As a result, the redirect seems to fail sometimes.

Did anyone also observe this as well?

I would appreciate any idea for fixes or workarounds!

[maschoff]

This could be related to this confirmed bug:

http://sourceforge.net/tracker/?func=de ... tid=848488

We are working on a fix right now.

[maschoff]

Fix (#05) is now available at http://tr.im/Fo3l

[ptandler]

yes, seems like this is the same bug - thanks for the quick reply and quick fix, I'll try this!

[ptandler]

Hi, I applied the fix.Quick first test results:
- all links seem to stay in the list
- however, clicking the links in the preview yields an error for /some/ links:

An error occurred
Cause: javax.servlet.ServletException: org.apache.struts.chain.commands.InvalidPathException: No action config found for the specified url.

[maschoff]

We could not reproduce this behaviour. Please supply a link which leads to the error message.

[ptandler]

For testing, I put the link https://www.teambits-meetings.net/meeti ... l-check.do into the email, which appears as http://newsletter.../r.html?uid=1.8.4.7d.qklev7luv4 but is resolved to http://newsletter.teambits-meetings.net/meetings/install-check.do

(Note host "http://newsletter" in the URL (the host which is running OpenEMM) instead of "https://www".)

This might actually be a different problem.

Other links in my test mailing are working correctly.

[maschoff]

In case you used http://newsletter as redirect domain: this is not a valid TLDN!